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Abraham Otieno, Chief of Staff
ABRAHAM OTIENO

I wrote the Great Talk Africa workbook from inside the exact transition you're navigating, not from a theory I read somewhere. I climbed from executive assistant to Executive Partner to Chief of Staff myself, and I'm still doing this work today: as Chief of Staff at Pioneer Outsourcing BPO, and as fractional Chief of Staff to Epena Law, a pan-African corporate law firm, alongside past work as Country Lead and Executive Partner to the Global CPO at a fintech company in Stockholm. I know what it feels like to get a new title and still be doing the same job for months, because nobody told me the job itself was supposed to change. I also now sit on the other side of that gap, as the person organizations bring in to actually close it, which is what the section for leaders is about.

One thing worth saying plainly. Becoming a Chief of Staff is not a promotion in the way people usually mean that word, and staying an EA is not settling. They're different roles built on different skills, and there are excellent, well paid, deeply respected careers in both. The workbook and mentorship are for the people who read Module 1 and feel a genuine pull toward the CoS side.

Straight talk, no fluff. Let's go.

Abraham

TRACK RECORD

Where the Work Comes From

Chief of Staff at Pioneer Outsourcing BPO · Fractional Chief of Staff at Epena Law · Former Country Lead & Executive Partner to the Global CPO at a fintech company in Stockholm.

“Abraham's exceptional coordination skills transformed our team dynamics. His ability to facilitate clear, effective communication between our stakeholders and CEO streamlined our operations significantly.”

MATHEW  ·  LEAD OF OPERATIONS, GENERATION KENYA (INTERNATIONAL NGO)

“Working with Abraham during our service transition was remarkably smooth. His strategic planning and meticulous execution made what could have been a complex absorption process effortless.”

ABDUL  ·  CEO, INSIGHT BPO

Read more on when to hire a Chief of Staff →

WHAT NOW

You Already Know More Than Most People Do in Their First Year

If you've read Module 1 and answered the reflection questions honestly, you already have more clarity than most people get in their first year in this role. A few honest next steps, depending on where you are.

IF YOU'RE THE ONE BECOMING A CHIEF OF STAFF

Get the workbook to start today, or see Mentorship Sessions if working conversation to conversation on your specific situation is what you need.

IF YOU'RE THE ONE WHO MIGHT HIRE ONE

The bonus section covers timing and fractional versus full time. See the six workstreams founders bring me in for at abrahamotieno.com/services, or how it's worked elsewhere at abrahamotieno.com/case-studies. Book a free consultation on the Contact page.

Whatever you choose next, the shift from EA to Chief of Staff was never really about the title. It's about the moment you stop waiting for permission to have an opinion. That moment can start today, not when the title officially changes.